The spillover effect of algorithmic management and how (not) to tame it

“This chapter delves into the implications of the algorithmic management (AM) “spillover effect”, namely the diffusion of AM systems and practices from the platform economy to conventional work settings and …

Lessons from Latin America on the impact of platform cooperativism and collective bargaining on algorithmic management

“In recent years, the platform model of capitalism has spread throughout the world, exacerbating precariousness, informality and the delocalisation of labour relations wherever it goes. This in turn has created …

Algorithms of Resistance: The Everyday Fight against Platform Power

“How global workers, influencers, and activists develop tactics of algorithmic resistance by appropriating and repurposing the same algorithms that control our lives. Algorithms are all around us, permeating more and …

EU delivers nothingburger to Uber and Deliveroo workers

The European Union just delivered a big, fat nothingburger to food couriers and ride-hailing app drivers seeking better social protections from the tech firms they work for. Negotiators of an …

Data Protection fines Glovo with 550,000 euros for violating the privacy of delivery drivers

The regulator sanctions the company for carrying out excessive surveillance of the riders and allowing any worker with access to the system to consult their data and messages. The Spanish …

Dutch watchdog fines Uber 10 mln euros over privacy regulations infringement

The Dutch data protection authority (DPA) on Wednesday fined Uber 10 million euros ($11 million) for infringement of privacy regulations regarding its drivers’ personal data. The DPA found that Uber had …

Kenya: Meta loses bid to get out of rights violations case

In February, last year Mr Motaung sought the court’s permission to serve Meta at its physical offices and through email. After being served with the court papers, Meta’s parent firms …

Worker Power and Voice in the AI Response

In “Worker Power and Voice in the AI Response,” we outline a series of action-oriented recommendations to respond to the use of artificial intelligence in the workplace, such as banning the use …

TRADE UNIONS, STRATEGIC LITIGATION AND DIGITAL LABOUR PLATFORMS: A CASE-STUDY OF THE CGIL

Platform workers often face a justice gap in enforcing their rights and this is mainly due to the extensive use of algorithmic management practices that are central to their business …

Automated Processing of Data on Work Performance and Employee Evaluation: A Case Study of Practices at Amazon Warehouses in Poland

“The subject of this article is the algorithmic employee evaluation system at Amazon’s warehouses in Poland. A weekly performance review, the evaluation is a measure of productivity and quality, gathered …

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