Driven Down: How Workplace Technology Enables Amazon to Steal Wages, Hide Labor, Intensify Poor Working Conditions, and Evade Responsibility

“Amazon delivery drivers, alongside warehouse workers and other people in the Amazon delivery supply chain, are subject to intense amounts of surveillance. Amazon has multiple avenues for surveilling its delivery …

Japanese convenience stores are hiring robots run by workers in the Philippines

Filipino tele-operators remotely control Japan’s convenience store robots and train AI, benefiting from an uptick in automation-related jobs. Inside a multistory office building in Manila’s financial district, around 60 young …

Labor Unions, EFF Sue Trump Administration to Stop Ideological Surveillance of Free Speech Online

The United Automobile Workers (UAW), Communications Workers of America (CWA), and American Federation of Teachers (AFT) filed a lawsuit today against the Departments of State and Homeland Security for their …

The Current Landscape of Tech and Work Policy in the U.S.: A Guide to Key Laws, Bills, and Concepts

“Across the country, employers are increasingly using AI and other digital technologies in ways that stand to have profound consequences for wages, working conditions, employment, race and gender equity, and …

How platformisation is shaping the future of domestic work

A mapping of home care and cleaning platforms in six EU countries “One aspect of demographic ageing is the growing demand for domestic and care services. This highlights the increasingly …

The “Privacy” Trap How “Privacy-Preserving AI Techniques” Mask the New Worker Surveillance and Datafication

“In response to widespread concerns about data tracking and the collection of personal information, corporations are deploying a new brand of technologies, including forms of artificial intelligence, that claim to …

The Cost of Convenience

Since entering India’s e-commerce market in 2013, Amazon has experienced rapid and sustained growth. The company’s expansion narrative is both straightforward and ambitious: to deliver faster service to customers. However, …

Germany’s TikTok moderators laid off for AI demand compensation

TikTok workers in Germany are half way through a four-day strike over the social media giant’s plans to replace around 150 content moderators with artificial intelligence and refusal to engage …

Uber ordered to pay lost wages in ‘landmark’ unfair deactivation case

Adelaide-based Uber driver Mohammad Shareed Hotak was thrown off the platform for two months after he reported an assault by passengers who made an unproven allegation of threatening behaviour. In …

Negotiating the Algorithm

The European Trade Union Confederation (ETUC) is today launching a guide to help workers prevent the abuse of algorithmic management and put the human back in control in their workplaces. …